Capitation Technology Operations Status Call


Event Description

Capitation Technology Operations Status Call
Hosted by NCMT Technology Operations

Agenda: Regular Agenda

1. Technology Operations Announcements
2. Incident and Defect Triage, Integration Status Report Review
– Confirm new incident & defect priority classification, systems impacted & business process classification with impacted stakeholders
– Review Unresolved Incidents with impacted stakeholders
– Review resolved incidents and defects from past day, along with their Root Cause Analysis.
3. Release Management
– Review open actions for defects and changes to be migrated to production over next week with impacted stakeholders
4. Questions & Escalations
5. Special Topics

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